UPCMu Staff completed the seminar-workshop on Enhancing Customer Service

  • The UP College of Music staff had completed a whole-day seminar-workshop on "Enhancing Customer Service" last May 2, 2014. It was given by Dr. Virgel C. Binghay of the UP School of Labor and Industrial Relations (SOLAIR). The seminar was attended by the admin staff, the library staff, and the maintenance staff.
  • The event started with 2 (two) warm-up games, an introduction by the speaker, a run through of the course, sharing of anecdotes and explanation of terminology, a starting lecture, and the morning session was finished with a seatwork. The afternoon program was highlighted by a discussion, an activity, a review of the seminar, and the awarding of the plaque of appreciation to the speaker.


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